Privacy Policy
Skolerly Inc. ("Skolerly," "we," "us," or "our") provides a Software as a Service platform that enables educational institutions to manage learning and student information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.
1. Information We Collect
Information You Provide
We collect information you provide directly, including:
- Contact information (name, email address, phone number)
- Account credentials and profile information
- Educational records and documents
- User roles within educational institutions
- Academic records, grades, and assignments
- Billing and payment information
- Communications and feedback you send to us
Information Collected Automatically
When you use our services, we automatically collect:
- Device information and identifiers
- Log data and usage patterns
- IP address and location data
- Browser type and settings
2. How We Use Your Information
Your institution and Skolerly use collected data to:
- Provide, maintain, and improve our services
- Facilitate communication between users
- Ensure security and investigate suspicious activity
- Personalize your experience
- Develop new features and tools
- Conduct analytics and identify issues
- Comply with legal obligations
3. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data ("right to be forgotten")
- Restriction of processing
- Data portability
- Objection to certain processing
- Withdrawal of consent
To exercise these rights, contact us at privacy@skolerly.com.
4. Information Sharing
We may share your information with:
- Your educational institution and its authorized users
- Third-party service providers who assist our operations
- Legal authorities when required by law or valid legal process
- Parties involved in corporate transactions (merger, acquisition)
We do not sell your personal information to third parties.
5. Data Protection
We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration, and misuse. This includes:
- Encryption at rest (AES-256) and in transit (TLS 1.3)
- Role-based access controls
- Multi-factor authentication
- Regular security assessments
- Comprehensive audit logging
6. Data Retention
We retain your information only as long as necessary for the purposes described in this policy or as required by law. When you request deletion, we will remove your data within a reasonable timeframe, though backup copies may persist temporarily.
7. International Data Transfers
If we transfer your data internationally, we use appropriate safeguards such as Standard Contractual Clauses and encryption to protect your information.
8. Children's Privacy
Our services may be used by educational institutions serving minors. We collect information about students only as directed by their educational institution and in compliance with applicable laws including FERPA and COPPA. We do not knowingly collect personal information directly from children without parental or school consent.
9. FERPA Compliance
For educational institutions in the United States, we operate as a "school official" under FERPA and comply with its requirements regarding student education records. Institutions retain control over student data and determine appropriate access levels.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or through our services. Continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Skolerly Inc.
Email: privacy@skolerly.com